ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
IT Operation Access Control (Contract) – JAK100317
Job Description:
- IT Operations.
- Focus on resolving IT Operational issues.
- Contract based through an outsourcing agency
As the title suggests, you will in collaboration with IT infrastructure / ANZ Group, be in charge of resolving issues and problems related to IT operations, monitoring Tape Backup for HQ and branches and managing data transfer (Whitelabel) with 3rd party. You will also manage Start of Day, End of Day, End of Month, End of Year process and control user creation, modification, amendment, deletion, reset password, PIN telephone & access card, etc. In liaison with the IT helpdesk you will manage assigned helpdesk cases, resolving them within set timeframes.
Qualifications:
Ideally, you be a fresh graduate with a minimum 1 year relevant working experience. A thorough understanding of helpdesk procedures and an experience in managing data transfer (whitelabel) with 3rd party are the other essential requirements for this post.
This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.
Due to regulatory requirements, this role is only open to Indonesian nationals.
